Frequently Asked Questions
Do the tests work?
Yes! Pregnancy tests are regulated by the government in each country and we have to produce documentation such as clinical test results to prove that the tests work as they should before we can get approval to sell.
Are the Hoopsy tests as good as Clearblue/First Response or another brand?
YES! Our tests have over 99% accuracy when used on the day that your period is due, this is the same as ALL other pregnancy tests that are sold in the world.
I am not sure that my test gave me the right result…
Through user testing we have found that you need to wee on the test for about 10 seconds, so slightly longer than it says in the instructions in the pack. If you are finding that the test results area has nothing showing on it then we suggest that you wee on it a bit longer.
I am not sure what my result says…
Yep it is tricky, if you aren’t sure please do WhatsApp us on +44 7749 702825 with a photo of your test result and we will check and come back to you.
Why isn’t there a 1 pack?
Good question, originally we were going to produce a one pack, but then thought that actually considering that most women use more than 1 test each time they test and the waste in terms of materials for a 1 pack we decided to make the smallest pack a 2 pack.
How long after unprotected sex should I take a pregnancy test?
You should take a pregnancy test about 14 days after unprotected sex or the day that your period is due if that is sooner, for the most accurate result. Testing completed earlier than this could lead to a false negative.
How long does a pregnancy test take to show results?
The Hoopsy eco pregnancy tests show results in 5-10 minutes depending on how diluted your urine is. How long does a pregnancy test take to show results can vary, often you will get the results in less time.
What liquid turns a Hoopsy pregnancy test positive?
Only urine containing the pregnancy hormone hCG (human chorionic gonadotropin) will turn a Hoopsy pregnancy test positive.
Can you take a pregnancy test on your period?
Yes, you can take a Hoopsy pregnancy test while on your period – and it will still be accurate if used correctly. Here’s why: Pregnancy tests detect the hCG hormone in urine, not blood. Menstrual blood does not interfere with hCG detection. If you’re pregnant, even if you think you have a period, the test will usually still show positive. Whilst relatively rare, you can still have a period whilst pregnant.
Can a pregnancy test be positive at 2 weeks?
Yes, a pregnancy test can be positive at 2 weeks, but it depends on what you mean by “2 weeks”:
✅ 2 weeks after sex → Possible positive
❌ 2 weeks after your period → Usually too early
Does an ectopic pregnancy show on a pregnancy test?
Yes, an ectopic pregnancy usually shows up as positive on a pregnancy test, including Hoopsy’s tests. This is because an ectopic pregnancy (when the fertilized egg implants outside the uterus, often in a fallopian tube) still produces hCG, the hormone that pregnancy tests detect.
How accurate is Hoopsy pregnancy test?
The Hoopsy pregnancy test is over 99% accurate when used from the day of your expected period. It performs just as well as leading pregnancy tests such as Clearblue and First Response, but is more sustainable.
Are paper pregnancy tests accurate?
Yes, paper pregnancy tests can be very accurate – over 99% accurate when used correctly and at the right time. The Hoopsy paper-based tests performs the same as traditional plastic tests when taken from the day of your expected period. They detect the hCG hormone in your urine, just like plastic tests. Paper tests (like Hoopsy) are more eco-friendly because they reduce plastic waste.
What should I do after positive pregnancy test?
If you get a positive pregnancy test, here’s what you can do next:
Take a deep breath: It’s normal to feel a lot of emotions, whether excitement, nervousness, or surprise.
Confirm the result: Take a second Hoopsy test to be extra sure. Our tests have minimal impact on the planet, so there’s no need to feel guilty about wanting certainty.
Doctors: Depending on where you live you may need to book a doctor’s appointment. In the UK you just need to register online here once you have a positive result. Your doctor will confirm the pregnancy with a blood test and possibly an early ultrasound.
Understand your options: If the pregnancy was unexpected, know you have time to explore your choices (parenting, adoption, or termination) with support.
Start prenatal care: Begin taking prenatal vitamins with folic acid if you haven’t already. Discuss lifestyle changes (diet, exercise, medications) with your doctor.
Look after your health: Avoid alcohol, smoking, and high-risk activities. Focus on rest, hydration, and nutritious food. Stay connected with friends, family or trusted support network.
If you use the Hoopsy app we can guide you through your next steps depending on what you hoped the result would be and what you got.
What is the Hoopsy app?
It takes the guesswork out of your result! The app tells you the result in words or audio. This means that you don’t need to squint, take a million photos or ask people what the result is. The app also provides much needed support to customers who are vision impaired or unfamiliar with the pregnancy test process. Plus, via the app, Hoopsy provides support – guiding you on the next step of your journey. This is personalised to you and the result you were hoping for based on the profile you set up.
Why did you create the Hoopsy app?
Our Founder Lara realised when taking a pregnancy test that there is a lot of stress, excitement, emotions, anxiety and more involved in the process. It’s hard to focus, and hard to know for sure that what you are seeing is right. She would do 5-10 tests each time, just to be sure. Another Director at Hoopsy, Bec, had the same experiences on her pregnancy journey. The app is designed to help overcome these problems and our customers to avoid these experiences. Digital tests are expensive and also wasteful, and do not provide guidance on what to do next, hence why we added the personalised guide.
Where and how do I download the free Hoopsy app?
The Hoopsy App is available for download for XXX here: XXX – Not set up yet
Can your free app be used with other brands of pregnancy tests?
No, it has been specially designed and tested to operate with the Hoopsy tests. If you use it with another test, the results may not be accurate.
What happens to the photo I take or upload in the app of my test?
It will be saved to the camera roll on your phone. You will also have the option to share it with us anonymously, and this is used to help us improve the app and support other women on their fertility journey. Basically, we want to help women understand what results look like at different stages, and you pictures can help us do that.
Do you share my details in the app?
No. We don’t take any personal details. Not your name, address, or even email. If you choose to share your photos with us, we will only capture the time and date it was taken and any other details, such as days past ovulation, that you want to share with us. There is no way for us (or anyone else) to work out who’s photo belongs to who or access your personal details from the app.
If I use the app to get a test result will other people know the result?
No, only if you choose to share the result with someone else. As we mentioned above, we will only save your photo if you share it with us, and then it will be saved completely anonymously. The photos will be deleted within 12 months.
If I use the app will the government know my test result?
No, we won’t even know you are pregnant unless you share a photo with us. We do not save any personal details that could be shared with third-parties or link your account use to you as an individual.
Can I use your app to read my ovulation test results?
Unfortunately not at the moment. We are working on an ovulation test which will use the app, but it is not quite ready yet.
Can I return tests I’ve purchased?
Unfortunately due to the nature of our products, we cannot offer customers a return option. However, if you suspect that your product might be defective, please get in touch with us right away via our contact form. We take these claims very seriously since we adhere to rigorous quality assurance standards.
How long will it take for my order to arrive?
If you have ordered using our free shipping option it will be sent by Royal Mail second class mail untracked. Orders are only sent out Monday to Friday, usually the same day if you order in the morning, otherwise the next day, so depending on when you order you will probably get the order in 2-3 days.
My order hasn’t arrived and it has been ages what should I do?
Either get in touch using our contact form, drop us a WhatsApp message on +44 7749702825 or give us a call and we can sort it out for you.
Can I recycle the Hoopsy test?
Hoopsy tests are made out of paper, you can recycle half of it – the half that you hold when you use it. Unfortunately the end that you wee on can’t be recycled as you can’t recycle things with body fluids on them. Hoopsy tests cannot be reused after use.
Can I recycle the Hoopsy packaging?
Yes, all Hoopsy packaging is designed to be recycled. The pouch needs to be recycled in soft plastics, the envelope can be recycled with paper. All countries and cities have different recycling programs and rules, so it is best to check with your local providers if unsure.
When are your ovulation tests available?
Hoopsy’s ovulation tests are available for purchase in UK and Europe at wholesale or private label, but there is a minimum order quantity of 60,000 tests.
Where are your tests made?
The tests we have available to the UK and Europe are made in China. The tests we are working on for the USA market will be made in the USA.
If I get the pregnancy test made for my brand does it come with the app?
Yes, we can also rebrand the app to match your brand so that your customers have a seamless experience.
What is the shelf life on the Hoopsy tests?
All our tests start with a 3 year shelf life, if we are custom making them for you, then they will arrive with around 2.75 years on them. If your order is from stock we currently have please check with us if you are concerned, but we don’t send out any retailer orders with less than 12 months shelflife.